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Original Condition
Items should be unworn, unused and in appropriate condition when returned.
Street Strut Support
Returns & Exchanges
Need to return or exchange your Street Strut order? Review the information below before getting in touch.
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Contact Us First
Please contact Street Strut before sending an item back.
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Order Details
Have your order number and product information ready when contacting us.
Simple Process
How Returns Work
Contact Street Strut first so we can review your order and provide the appropriate next steps.
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Contact Us
Email Street Strut with your order number and explain why you need a return or exchange.
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Review
We review the information provided and advise you of the appropriate next steps.
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Return Item
If approved, follow the return instructions provided by Street Strut.
We want customers to be happy with their Street Strut purchase. If you believe an item needs to be returned or exchanged, review the information below and contact us before sending the item back.
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Return Eligibility
Items submitted for return should generally be unworn, unused and in suitable condition with original product components or packaging where applicable.
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How To Request A Return
Before sending an item back, contact Street Strut at streetstrutbiz@gmail.com and include your order details and reason for requesting the return.
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Exchanges
If you need a different size or another available item, contact Street Strut to ask whether an exchange is possible. Availability depends on current inventory.
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Wrong Or Damaged Items
If you receive an incorrect item or believe an item arrived damaged, contact Street Strut as soon as possible and provide your order details.
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Return Shipping
Return shipping arrangements and any associated costs may depend on the reason for the return and circumstances of the order.
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Refunds
If a refund is approved, it will generally be processed using the appropriate payment method available for the original order. Processing times may vary by payment provider.
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Item Condition
Items that have been worn, used, altered or damaged after delivery may not qualify for a standard return or exchange.
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Consumer Rights
Nothing in this policy is intended to exclude rights that cannot legally be excluded under applicable consumer law.
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Contact Us
For return or exchange questions, contact Street Strut at streetstrutbiz@gmail.com and include your order number where possible.
Return and exchange eligibility may depend on the condition of the item, the circumstances of the order and applicable consumer rights.