Frequently Asked Questions
Quick answers to common questions about Street Strut orders, shipping, products and returns.
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Browse our most common questions below. If you still need help, contact Street Strut directly.
01
Do you offer free shipping?
Do you offer free shipping?
Street Strut currently offers free shipping on qualifying orders over $200 where the offer applies.
02
How is shipping calculated?
How is shipping calculated?
Available shipping options and applicable shipping charges are displayed during checkout based on your order and delivery information.
03
Will I receive tracking information?
Will I receive tracking information?
Where tracking is available, tracking information may be provided after your order has been dispatched.
04
What happens when a size is sold out?
What happens when a size is sold out?
Street Strut tracks inventory by product and size. Once available inventory reaches zero, that item or size may display as sold out.
05
Can I exchange an item for another size?
Can I exchange an item for another size?
Contact Street Strut if you need another size. Exchange availability depends on the condition of the item and current inventory.
06
How do I request a return?
How do I request a return?
Email streetstrutbiz@gmail.com with your order details and reason for the return before sending anything back.
07
What if my item arrives damaged or incorrect?
What if my item arrives damaged or incorrect?
Contact Street Strut as soon as possible with your order details. Photographs or additional information may be requested.
08
Can I change my shipping address after ordering?
Can I change my shipping address after ordering?
Contact us as soon as possible if you notice an address error. Changes cannot be guaranteed once an order begins processing or has been dispatched.
09
How can I contact Street Strut?
How can I contact Street Strut?
You can contact Street Strut at streetstrutbiz@gmail.com.